Asian Secret Resort

I had an amazing stay at this hotel 😍 The hotel is surrounded by nature and features a 24-hour pool with plenty of places to relax. My room was like a clean little house with its own porch. I was welcomed with the AC already on and some lovely decorations on the bed, which was a nice touch. The room had everything I needed. The highlight of the hotel is definitely the manager, Boy. He went above and beyond to ensure my stay was comfortable. He helped me rent a bike, gave me great tips on where to go, and much more. I highly recommend this hotel for anyone looking for a great place to stay👌🏼

Great airco. Nice pool. Good shower.

Booked 7 nights LEFT after 4... I never write reviews but I felt the need to this time. Only stay here if you don't mind sleeping with whatever bugs and mosquitos crawl up into your bed and under your pillow. Day of arrival nobody at the desk or anywhere to be seen. Walked through the resort to try find someone. Ended up walking out the back to a hut where I believe the owner/manager stays and found someone there. Friendly like most thai people but no interest in whether you are in need of anything after you pay. In the 4 nights I stayed: Nobody cleaned the room once even after I put out the sign for room to be cleaned. No fresh towels (towels smelt funny after one use) No water replenished Sheets had blood stains on them Room was fairly small definitely not 20sqm The room on its own was ok but it's almost like you're a lodger in hut rather than any hotel/resort. No staff present morning noon or night. After my 4th night (roughly 2hrs sleep) I decided I couldn't stay in this place any longer and had to book another stay for the rest of my time in koh samui. Went to raise this with the manager who of course was not present so I just left the key in the door and walked out never to return. Messaged them to let them know of the situation and that i decided to leave due to the low standards of cleanliness and total absence of any management, cleaners, or fresh materials like a towel. Asked for a refund for the remaining 3 nights that I wouldn't be staying but got no response. Messaged on both booking.com and on whatsapp. Assuming they want to try hang onto my money as I paid in full when I arrived for 7 nights. Not to mention totally overpriced for what you're getting. I rebooked to stay in the Beach Resort Hotel 5 minutes away also a 4 star hotel that i am in right now and the difference is outstanding. I wish I had come here the first time round. Wonder if I'll ever see any of my money for the remaining 3 nights. Not keeping my hopes up. I'd avoid this place Cobwebs and ALOT of insects.