Astoria Lucerne — 4-Star Luxury Hotel in Luzern, Switzerland
★★★★ 4-Star Luxury Hotel

Astoria Lucerne

Luzern  ·  Switzerland  ·  Pilatusstrasse 29

4.1 2328 guest reviews

About Astoria Lucerne — Luxury Boutique Hotel in Luzern

Astoria Lucerne is an exceptional 4-star hotel in Luzern, Switzerland. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, gym, and more with the personalised warmth that defines great boutique hospitality.

Guest Reviews 4.1 / 5

Hempstead Liquors
★★★★★ Jul 2025

*Astoria Hotel Lucerne Review* We had a fantastic 3-night stay at the Astoria Hotel in Lucerne. The hotel's rules were a bit strict, requiring a room key to access the floor and a deposit upon arrival. Additionally, rooms were pre-assigned, and our group of 8 wasn't able to get rooms near each other. However, the hotel staff accommodated our needs by placing the kids' rooms on the same floor and the adults' rooms on separate floors. *Highlights:* - *Great Rooms and Breakfast*: Our rooms were comfortable, and the breakfast was excellent. I'd give it a 10/10! - *Dining Options*: The hotel has multiple restaurants, including Thai, Italian, Asian, Chinese, and Japanese Ramen. The Rooftop Bar offers a great selection of wine and spirits, with a fantastic view. - *Staff*: The staff were friendly and welcoming, making us feel at home. - *Hotel Layout*: The hotel has a spacious layout, with a sitting area on the 1st floor and easy access to the main desk via escalator, stairs, or elevator. *Overall Experience:* Despite some initial challenges with room assignments, we had a great time at the Astoria Hotel. The hotel's amenities and staff made our stay enjoyable, and we'd definitely consider returning. *Rating:* I'd give the Astoria Hotel 4.5/5 stars. While there were some minor issues with room assignments, the hotel's strengths outweighed its weaknesses.

C T
★★★★☆ Jul 2025

Hard to beat the location. Just a short 5-10 minute walk to chapel bridge and the train station. The rooms are fine if uninspired. Clean enough. The shower drains very slowly which is a huge pain, but at least it doesn't have that mostly open design so you splash water all over bathroom if you're a sloppy American like myself. The rooms were clean. The front desk team was perfectly friendly. The breakfast was fine. Everything about this place is perfectly fine, aside from the location which is outstanding.

犬敖
★★☆☆☆ Jun 2025

Hotel Astoria Luzern Stayed on 6/14 This hotel is conveniently located, with quick access to the train station and the lakeside. The front desk staff were very helpful—when I requested a sewing kit, they provided it immediately. However, if you're staying on a weekend, you might want to think twice. The soundproofing is poor, and noises from the corridor and neighboring rooms easily come through. There are also several bars upstairs and outside the hotel. It remained noisy until around 2–3 a.m., and the windows didn’t block the sound effectively. I couldn’t get proper rest until around 4:00 a.m. Room cleanliness was average—I found a small cockroach in the room when checking out. The breakfast was decent, but since we booked as part of a group, we were seated away from the windows. One server insisted that I sit in a spot where I couldn't access the buffet. Even after I explained the issue, they insisted I stay at that inaccessible table. At the same time, many tables in another section remained empty, which made the arrangement hard to understand. Due to this experience, I regret to say that I wouldn’t choose to stay at this hotel again for future solo trips.