Atlas Grand Hotel

Its a 450 year old hotel so you don't have air conditioning. But they do give fans. Otherwise it is beautiful. You are living in history. Service is great. The location is amazing!

At this stage, I have been abroad in Europe on a motorcycle for 10 days. I have stayed in several hotels, hostels, and hovels across 5 countries, and let me tell you, this has been the greatest hotel experience yet. The evening clerk was fantastic, knowledgeable, friendly, and extremely professional, while still being able to joke that I looked like a wet cat upon my arrival. The single room, while a touch small, was perfect for a solo traveler, and the washroom facilities were top notch. The restaurants around the hotel are fantastic, and though I was initially skeptical about the 18 euro breakfast, the variety and selection alone, not even accounting for the effort and service, was far beyond anything I have experienced anywhere else. The items were fresh, delicious, and plenty. Honestly, as one other review mentioned, my only gripe was the church directly adjacent chiming it's bell through the night, but I carry earplugs so that was minor for me. When I return to Partenkirchen, and I WILL return to partenkirchen, I can't imagine I'd be staying anywhere else

I recently stayed at the Atlas Grand Hotel in Garmisch-Partenkirchen for two nights, and unfortunately, my experience was quite disappointing—especially due to the dismissive and unprofessional behavior of the front desk staff. Despite clearly placing the “Please clean the room” sign on my door, housekeeping completely overlooked it. When I brought this to the attention of the front desk, I was told the cleaning staff had reported that no cleaning was requested—an explanation that was clearly inaccurate. I was told someone would be sent to clean the room, but no one ever showed up. Later, around 4 p.m., I went to the front desk again to ask if the room could be cleaned while we waited in the lounge. Rather than being helpful or courteous, the same staff member responded rudely, saying the cleaning team had a “long list” and that he had no idea when the room would be cleaned. His tone and attitude were completely unprofessional. I was genuinely shocked by the lack of hospitality, especially from a hotel that has been around for hundreds of years. Had the situation simply been explained with basic courtesy, I would have been far more understanding. Based on this experience, I cannot recommend this hotel.