Auberge des Templiers
Paris · France · Les Bezards N745290 Boismorand
About Auberge des Templiers — Luxury Boutique Hotel in Paris
Auberge des Templiers is an exceptional 5-star hotel in Paris, France. Guests enjoy a distinctive experience combining world-class facilities including garden, pool, parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
Great restaurant and service! Every dish is amazing! The fish is also very delicious, and the surprise is in the details!
"I'm not quite sure who and when gave this place five stars. In my opinion, the only thing they got five stars for is the price. The rooms could have been romantic, but unfortunately, they were far from cozy. The bed squeaked so much that sleeping on it was impossible. As for the service, it just wasn't there. In places with five stars I expected at least a welcome drink, but here they carry my luggage and say two words about the room. Breakfast... I waited for coffee for 15 minutes, an omelet - almost 30 minutes. All the food was served chaotically, so my husband had already finished breakfast, and I hadn't even started. The coffee was cold, and the service was slow and inattentive. The Michelin-starred restaurant... The food was okay, and the sommelier was fine, but the service left much to be desired, especially for a restaurant of this level. We were promised a table by 7:00 PM, but we were only seated by 7:35 PM, and we only received the first dish at 8:30 PM. The dishes were served asynchronously, and the staff often interfered with each other. Overall, the price was too high for what was offered. If only for the nice view of the hotel."
We stayed for one night with our friends visiting from Japan. Unfortunately, their experience was far from what we expected. Their room wasn’t ready until after 5 p.m., so they had to wait over an hour to check in. I went to speak with the receptionist, but she had no idea what had happened. She told us the Director would come speak with us, but no one ever followed up. The next morning, there was no water in our friends’ room, so they weren’t even able to take a shower — which is simply unacceptable for a hotel that presents itself as high-end. Overall, the service felt very amateurish. The staff did not seem to communicate with each other, and some of them spoke neither English nor French, which made communication very difficult. The atmosphere is undeniably charming, but the quality of service was mediocre at best. A very disappointing experience.