Auberge du Jeu de Paume

An Exceptional Stay at Le Jeu de Paume in Chantilly! We recently had the pleasure of staying at Le Jeu de Paume in Chantilly, and it was an absolutely perfect experience. Having traveled extensively, we can confidently say that this hotel is among the best of the best! From the moment we arrived, we were captivated by the stunning setting, which perfectly blends elegance and charm. The location is ideal, just steps away from the magnificent Château de Chantilly, offering a breathtaking and peaceful atmosphere. The service was outstanding, with an incredible attention to detail and a truly personalized experience. Every staff member went above and beyond to ensure our stay was memorable, always with kindness and professionalism. Our stay was exceptional, and we will undoubtedly return with great pleasure to this beautiful region and this outstanding establishment. A huge thank you to the entire team for an unforgettable experience!

⭐⭐⭐⭐☆ (4.5 stars) We would have gladly given a full 5 stars, as everything went smoothly in the end and the team was very friendly and attentive on the day of the assignment. Unfortunately, we had to deduct a point upon arrival: during the briefing, the process was initially made more difficult for us, and it seemed that the motto "clothes make the man" played too big a role. (Note to the reception manager: Clothing does not determine the quality of a person or their work. After a 10-hour journey, a tight schedule, and considerable time pressure, casual clothing should not be an issue.) On the actual day of the assignment, however, the service was excellent – which is why we would have preferred to give 4.5 stars, but unfortunately this isn’t possible here.

Review: Auberge du Jeu de Paume, Chantilly ⭐️(3/5) Despite being marketed as a five-star Relais & Châteaux property, Auberge du Jeu de Paume unfortunately falls short in several key areas. The hotel’s setting is undeniably beautiful, with a privileged location next to the Château de Chantilly. However, the experience inside does not live up to its luxury billing. The room, while tastefully decorated, could not be cooled below 19°C — an issue during warmer months and unacceptable for a hotel in this category. There is no meaningful solution, and comfort was compromised throughout the stay. Breakfast was another disappointment. The selection was extremely limited, and what was offered felt more aligned with a basic two-star hotel rather than a luxury property. No fresh à la carte options were offered besides a really bad omelette. Auberge du Jeu de Paume may appeal to those visiting for its location and historical charm, but as it stands, it does not deliver a true luxury experience. For the price, better value and service can be found elsewhere. 5 stars to the housekeeping maintaining the room impecable!!!! Thanks