Augustus Hotel & Resort
Forte Dei Marmi · Italy · Viale Morin 169
About Augustus Hotel & Resort — Luxury Boutique Hotel in Forte Dei Marmi
Augustus Hotel & Resort is an exceptional 5-star hotel in Forte Dei Marmi, Italy. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
Excellent breakfast buffet. The best breakfast I think I have ever had.It has a massive variety of foods just excellent in total. We also got a free upgrade all staff polite and kind. Recommend
Beautiful property and great location, but unfortunately the attitude of some staff was very disappointing. During my stay I experienced rudeness, lack of clear communication, and even refusal to speak English when assistance was needed. For a hotel that presents itself as five-star and welcomes international guests, this level of service is unacceptable. Courtesy and professionalism should be the minimum standard.
I stayed at their partner hotel and I was said I could visit the gym paying the entrance fee of 20 euros. When I came there it turned out that the fee was 30 euros. I agreed. Went there for the whole week paying 30 euros every day, they have NEVER given to me any receipt…And the worst thing was that the last day before my departure I went there just as always and I was said that the rules had suddenly changed and from that day the entrance fee was 40 euros and besides that, if want to access the gym, I need to pay for the membership (the fee was kind of 70 euros). Who does need the membership when you visit a place for holidays?? And it was my last day there, of course I didn’t need any membership. I’ve been to 50 countries and have never seen anything like that in my whole life.