Avani Palazzo Moscova Milan Hotel

Stefania from the reception is awesome. Great service, friendly, helped with an early check-in. Even a small thing like asking if I want a glass of water when I arrived does the trick. Room is nice, personal welcome message and chocolates. I miss that in other hotels. The spa part is 30 min free and it's decent. Nothing special but it's free. Staff is great and friendly. Location is perfect for me. Supermarket nearby, shops and my tip. Go to the Illy coffee bar just 5 min away. Gelato tip, see my other review. Meat crew was also good for burgers.

This has become my favorite hotel in Milan, with a super convenient location to explore the city, and comfortable, well equipped rooms. It's easy walking distance to plenty of good cafes, restaurants and museums. But the highlight of each stay has been the service - the manager, Antonio, and his staff are just wonderful! They're super attentive to every need and always provide friendly and helpful service - often hard to find these DAYS. And with the very hot weather, it was such a pleasure to have cool, air-conditioned rooms this trip! I look forward to my next stay here!

I had a wonderful experience at this hotel - from lovely front desk staff, to spacious rooms. I have also dined at the restaurant and I felt really welcomed. Staff was courteous and attentive and the food was absolutely delicious. The spa was also very relaxing. Can't recommend this place enough!