Axel Hotel Berlin Adults Only

It's kinda like a rough cut diamond. I think the other reviews are accurate per each individuals expectations. The breakfast was excellent and the staff interaction was wonderful. Their is an odor that does go away once the air circulates and with a window open. The room was clean and there was no dirt acculturation nor mold anywhere. The hotel does need a refresh. I think it was a trendy concept but the materials used were not durable. I'll stay again as the price was right and the location is very central to gay bars and activities.

We recently stayed at this hotel during a trip to Berlin and had a generally positive experience, though there’s still room for improvement. First, a big plus: as loyalty program members, we were pleasantly surprised with an upgrade upon arrival. That was a great start to our stay and definitely appreciated. The room itself was comfortable and clean, but some aspects could use an update. A bit of modernization—especially in terms of design and amenities—would elevate the overall experience. Breakfast was decent, though on the simpler side. A bit more variety and fresher options would make a big difference here. The staff, both at reception and on the floors, were consistently courteous and helpful, which added a welcoming touch throughout our stay. We also enjoyed the small spa and solarium area—it’s a nice spot to relax and even connect with other gay travelers in a friendly atmosphere. All in all, a solid option in Berlin with potential to be even better with a few thoughtful upgrades.

The hotel looks good from the outside. However, inside you can see that it is old and has not been renovated for years. The rooms are old, dilapidated, with non-functional air conditioning. The room equipment is from a dozen or so years ago. I do not know why the hotel owners are so afraid of the damage that guests may cause and charge a deposit of 150 euros. After all, there is nothing in the rooms that would be worth 150 euros... In fact, there is visible damage in the rooms and I was really afraid that I could be accused of causing it... In addition, it is a great inconvenience for the guest and significantly extends the check-in process, which takes a very long time. When I want to get a room as soon as possible after the trip, I first have to show my credit card so that they can collect the money already blocked for the stay and then block the 150 euro deposit. All this makes me not want to return to this hotel when other hotels have modern online check-in options and I get information by e-mail that my room is ready. The hotel staff tries their best but unfortunately they can't do much. The hotel needs immediate renovation of the rooms (replacement of all furniture and equipment such as new TV or working AC) and common areas. And maybe new room design? Unless the owners do not care about the comfort and satisfaction of their guests and only about making money…