Axis Porto Business & Spa Hotel

Rooms where clean and tidy, huge balcony would recommend to add a couple of chairs and a small coffee table. Service was great from the reception to the waiter's teams. Food was good and plenty of option. (lovely breakfast) Location is good for people who like to be away from the city center noise and close to the airport (business trip) by uber would be 10m from the hotel to city center

It was ok, the location is not the most desirable and is quite awkward to find. The spa facilities were not great, as jets were not working which was a main feature of the spa so that was very disappointing and they still charged full price !! Kettle in room was a blessing !! as other hotels prior to here didn't have one. Views not great due to undesirable area, but overall it was ok but felt more like a 3 star rating. Very good breakfast options !!!

The hotel is very far from the centre of the city. We didn’t want to stay in the city because we only intended to stay 1 night. But there aren’t any restaurants or shops close to the hotel so unless you have a car or use transit your options for dining will be limited to the hotel restaurant. We ate at the lounge one night and it was not good. All they were able to offer us late at night was a ham and cheese sandwich with potato chips. The potato chips were the best part of the meal. There is a 5 EU charge to park in their lot but it is a very steep incline to get to the lot and difficult to maneuver so we parked our rental car on the street. There is no problem with parking behind the hotel. The room was clean and well maintained but it is very small. The staff are friendly and try very hard but we found not too knowledgeable. We asked about finding a hospital as my husband had to go to emergency and the gentleman told us it was only 4 blocks away. It was over a mile away. We walked over a mile to get to the emergency department where we spent 11 hours. We had to book another night because we were too late to get to our next destination. When we called the hotel to book for another night they said they only had 1 room left but they would not hold it with our credit card. It is against company policy. If the room was gone when we got there – too bad. They cater to tour groups. There were 2 tour groups and the breakfast room was very loud and crowded with the tour groups getting ready to leave. Breakfast was uninspired. This is not a 4* hotel but a basic 3*. It is very isolated and we did not feel it was good value for the money.