Aybar Hotel & Spa

A staff at the front desk was great and really helpfull in any way. The breakfast was good, traditional I suppose. The room was sufficiently sized, but invite for small renovation. The location is great, in the center and very close to all the important places to visit. I have one notice for people who have a problem with the stairs: they have elevator in the hotel but to enter the hotel you have to do some pretty steep stairs. Hotel can arange for you a pickup and dropoff at the airport. All in all, I would really recomend this place!

Lovely staff and customer service. The room was comfortable and the location was perfect for all hotspots of the city.

Worst experience EVER!! If you are considering staying in this hotel, trust me and do not or it might ruin your Istanbul trip. We booked a double room at this hotel due to the positive reviews and that it look good online. Upon our arrival we get our room and it really didn’t have windows and it was located in a basement where it was very humid and dirty. We talked to reception and told them that it was not advertised and it is not what we booked. They promised that they could change us next day to another floor as there would be one available. The next morning we talked to reception and told us that no room is available and that was it. We complained and asked to fix it as it was not our problem. The receptionist was very rude and really looking upon on us. He did not want to help. We had to leave the hotel that morning with all our luggage and look for another one in person. We spent +3 hours doing this in our first day and luckily we got our money back from Booking but really bad experience. The room was extremely dirty and old (probably other rooms are in the same condition anyway…) but not having windows and being in the basement was the cherry on top. Please do NOT stay here if you have 3-4 star European standard, as staff is rude and the place is clearly not in good condition. I would say this is a hostal level at its most. Also, not going to comment on the breakfast because it was also really poor.