B bou Hotel La Viñuela & Spa

Lovely decor, clean and quiet but disappointed to only get 4 coffee pods for the duration of our stay any additional are €1 even Best Western provide coffee in the room without extra charge. Also the bar beside the pool is a cupboard/fridge where you help yourself to a €6 tin of gin & tonic in a paper cup. The bread rolls they bring to the table which i stupidly assumed were complementary are €2.50 each. Then a couple (obviously with some money) monopolised one waiter the entire evening which left the rest of us feeling neglected. This has tainted what would have been otherwise a lovely stay

I should perhaps give some context. We own a flat in the area and came over to put in up for sale after 15, in the main, amazing, years coming here for walking and beach holidays. However age gets us all and we decided a good time to sell. However, love Spain as we do - getting anything done is not easy. So after many days just dealing with administrative stuff we decided deserved a treat for our last day here and therefore booked ourselves into this hotel. We we know the hotel well having eaten here and brought friends here for quite pleasant evenings. It is one of the most beautiful locations you will ever visit. You basically are right beside an amazing lake overlooked by mountains. The hotel is well maintained, but it is a little remote. The room we booked was perhaps one of the biggest rooms they offer which included two balconies a small seated area and a very large bathroom as well as a very large main bedroom all of which has been maintained to an exquisite level. The view from our balcony is just absolutely incredible to the extent that I could barely keep myself from it. We also had a lovely lunch at hotel it’s not cheap probably for this bit of Spain and certainly the most expensive meal we’ve had in the 10 days been here however we decided it was worthwhile coming in at about £30 ahead including a bottle of very nice wine Staff in the main have been very pleasant and very nice. If I had one minor minor complaint it would be it is quite a walk from your car to your room and the first bit includes stairs - it would have been nice if a member of Staff offered to help me with the suitcases. Also, if you do have a main meal at lunchtime like we do the choice of food in the evening is a little bit limited in terms of snack type food. However these are very very minor concerns and overall we really enjoyed the hotel. I spent the afternoon reading by the pool - weather was around 22C at end of March but the pool too cold for me - but other brave souls did venture in. If like us, you love walking and the outdoors- this hotel is a perfect location. Update 17/7/25 we have come back to complete sale of our apartment staying at hotel for two days. We could only get a basic room this time. I like my reviews to be accurate- this visit has not been quite so great. A meal yesterday in the restaurant was not great - and while I did send food back and got it remade - I didn’t get any apology. The food was basically cold and spinach had so much salt I couldn’t eat it. It was a shame. Also the coffee in the room is only for the first day - you have to pay for subsequent days. This really annoys me as why does one pay the same for each day but magically worse service on days other than first day. It’s crazy. I’m tempted to check in and out each day just to make a point v

I was invited here for a wedding—and yes, the setting is stunning—but the actual hotel experience felt like a masterclass in how not to do hospitality. Here’s the full saga, in all its glorious disappointment: 1. The AC cycled on and off like it had commitment issues. It refused to cool—delivering only slightly less warm air and, on rare occasions, a faint illusion of relief, before ghosting us completely in the night and leaving us to enjoy a sauna experience. Comfort level: zero. 2. My “room service” unexpectedly included one spider playing peek-a-boo, a battalion of mosquitoes treating me as their personal all-you-can-eat buffet, and two cockroaches staging an impromptu rave under the nightstand. All-inclusive, indeed. 3. I discovered my expensive compact powdered blush shattered inside the box, meaning it had been dropped. When I reported it, housekeeping insisted it wasnt them —seems it fell apart on its own or perhapt due to bugs, as the manager suggested. I guess a very muscled ant decided to go to town. No apology, no compensation; just disbelief and a questioning of my sanity. 4. Charging resort prices for a menu you’d expect at a petrol-station café: three rigid options—cold cuts on dry white toast; half a sad avocado on toast; or a lone egg. No substitutions, no extras, no joy. It’s impressive how they manage to feel stingy first thing in the morning. 5. Staff ≠ Service. From reception’s icy formality to housekeeping’s evasive glances, friendliness and competence are not part of the package here. 6. No bar service at the pool and not a single proper shower outside the rooms for post checkout —just a sad outdoor tap. 7. The Wi-Fi is reliable only in short bursts—just enough to tease you before plunging you back into buffering hell. 8. A one-hour, €100 taxi ride from the airport feels less like a trip and more like highway robbery. The wedding itself was lovely, and the views are undeniably postcard-perfect. But unless your only goal is a few standout photos, you’ll be hard-pressed to survive more than a day of this “luxury” farce.