Baan Haad Ngam Boutique Resort

We stayed in one of the villas for 5 nights in August. The hotel grounds are spacious and green, with everything you need for a relaxing vacation: a lovely sea-view Italian restaurant and bar, a gym, a massage parlor (though prices were quite high), and a pool overlooking the sea. The hotel has direct beach access, but during our stay the sea was extremely shallow due to low tide — only suitable for walking in ankle-deep water. That said, the views were stunning: clear light-blue waters, white sand, and planes landing in the distance. The breakfast buffet was varied and tasty. Our villa came with a private pool, outdoor hot tub, and a spacious, well-designed bedroom and bathroom. The only downside was the water temperature in the shower, which was either too hot or too cold with no in-between. Toiletries were quite basic — no hair conditioner or body lotion provided. Service was mixed: restaurant staff were friendly and professional, but front desk and pool staff didn’t seem very welcoming. The required deposit at check-in was also a bit of an unpleasant surprise. Overall, I’d recommend this hotel for a short stay. It’s a serene and comfortable place to unwind, especially if you’re not planning to swim much in the sea.

The hotel is beautiful but can't give it a 5 star rating for few reasons. One, if you get a room on the second or 3rd floor expect some good leg and knee work. We are totally fine with walking up some stairs but the design of the hotel will make you exercise a bit especially that there are no lifts. Plus, you will carry your own luggage up and down the stairs yourself. Two, the hotel was relatively far from the road which is a plus but also a bad thing if you want everything close by. Three, if you're a lightsleeper... then NO. The rooms are NOT at all soundproof, noise from other rooms are so clear and disturbing at night. What's more... if it rains then expect no sleep. The hotel has some ponds of water which are full of frogs which get hyper active during night after the rain. We spent our 1st night wide awake because of it... and no it's not a manageable level of noise. When we asked for a solution, the receptionists offered moving us to another room on the same floor and view which will have the same problem OR we pay around 1000 TB to upgrade us and move us away from the problem. On the other hand, the rooms are of a beautiful design and the bathroom was huge with a bath tub and a separate shower and WC. The bed was comfortable and the room had a silent AC. There's an Italian restaurant which is nice and overlooking the sea and the pool.

Positive points: -Beautiful, crystal-clear beach. -Complimentary use of good-quality kayaks and paddleboards. -The superior room is spacious, with very large beds, which we greatly appreciated. Negative points: -We booked a taxi through the hotel, and the initial price quoted was high. After attempting to negotiate, they eventually accepted a lower fare, but I felt this was not a fair practice. -On two occasions during our four-night stay, housekeeping forgot to replenish the toilet paper, and we ran out. -Hand towels were omitted once. -The restaurant is slightly expensive. - Overall, considering the price, I found the level of service to be below expectations.