Bahia Principe Grand Turquesa

AMAZING 💯 % We had the best vacation time there. BAHIA PRINCIPE TURQUESA. Front desk Karelin was so nice and friendly. She gave us all the information that we needed about the hotel. This place is sooooo beautiful and clean. This people are very hard workers. They have good attitude. Food was sooooo good and a lot choices. Beach is a little far away but you can take the free shuttle (10 minutes) but there is a lot activities in the hotel. There is pools and buffet in the front of the beach that you can use too. There is a little mosquitos but it is a tropical place and there is plants is normal to have them. We went to celebrate our anniversary ❤️ we went to tequila restaurant to celebrate. It was soooo beautiful near to the beach. Food was fancy and yummy. Jirgli and irvania were amazing. Entrainment was the best many names to remember but i have few. Yeni, estania, isacc, adam, franci ect. They have a lot energy and good attitude. Shows were a plus🤗 Circus , dancing, pirata show. They have a lot activities for kids too. Thank-you everyone for the amazing job you did for us to have our best memories. We miss this place a lot but volvere a bahia principe eh eh eh that is their song. We loved. Thank you, Thank you.

My boyfriend and I stayed at this resort for 7 days, from June 14 to June 21. We flew with Air Canada, and while the flight itself was smooth, things went downhill once we landed in Punta Cana. It took a very long time to get through the airport, and we were then put on a bus with no air conditioning for a long, uncomfortable ride. The driver kept making stops, and although we landed at 1:25 PM, we didn’t get to our room until around 5:00 PM. The staff could be more welcoming—many didn’t make any effort to speak English, which made communication difficult as we don’t speak Spanish. The buffet food was good and changed every night, which we appreciated, and the drinks were good too (as long as you reminded the staff to bring them). However, the service overall was not great. On several occasions during breakfast, lunch, and dinner, we were either forgotten or had to keep following up on simple requests. For example, a waiter would offer me coffee in the morning, but it would never arrive—even after I had finished eating. This happened almost every day. Another major issue was the fumigation. They would fumigate at really odd hours of the day—most noticeably around 6:30 PM, just as everyone was heading out to dinner. The strong smoke would fill the air and make it really uncomfortable to walk through. I understand the need to fumigate, but it should not be done at peak dinner time when guests are trying to enjoy their evening. The beach was beautiful but filled with vendors. While I respect that they are working hard to earn a living, the constant interruptions made it difficult to truly relax, as we were regularly approached about excursions or other sales. Overall, I’d rate this resort a 7/10. The food and drinks were enjoyable, and the setting is lovely, but the service, poor communication, uncomfortable fumigation timing, and arrival experience left a lot to be desired. I wouldn’t return, but it might still be worth trying for a first-time visitor with managed expectations.

Disappointed with Food and Customer Service ⭐☆☆☆☆ I was really looking forward to my stay at Bahia Principe Grand Turquesa, but unfortunately, the experience fell short—especially when it came to the food and service. The food was consistently bland. The meals lacked flavor and freshness. A resort of this level should not be serving food that tastes like it came out of a cafeteria line. Even the fruit wasn’t fresh most of the time. To make matters worse, the customer service was not what I expected from a resort of this size. Staff often seemed uninterested or annoyed when we asked for help. Requests were either ignored or took far too long to be addressed, and there was a general lack of courtesy or friendliness. It’s a shame because the property itself is beautiful, but the poor dining experience and lackluster service made it hard to fully enjoy our trip. I won’t be returning and wouldn’t recommend it to others looking for quality hospitality