Bahia Vik Jose Ignacio

This stay came with high anticipation due to the reputation of the resort. Even with such a high bar they managed to exceed our expectations. The staff was as good as it cane gets. Our room was unique and made you just want to stay in. That is saying something with the pleasant environment of the rest of the resort. The food was good, the location right on the beach made it so easy to enjoy. From the moment Toto greeted us in the parking lot until they loaded our bags, back in our car, it was a great stay. I suggest you take advantage of the access to the two other close properties, nearby, your stay will provide and take lunch or view their respective art collections.

This is the most special place. The entire staff went out of their way to make me feel welcomed and comfortable. The room, cuisine, and service were all perfect. Special mention to Jose Maria Toto who is the greatest concierge, and the wonderful manager Lucia Nieves.

Beautiful property (but not rooms), convenient location, great service from hotel staff, but it is not luxurious enough for the price and the concierge service needs severe improvement. Our experience with the concierge was disappointing enough to drop a potential 5 star review to 3 stars. The hotel’s experience guide offers an 8pm wine tasting that we reserved. The itinerary they made us also confirmed 8pm. At 7pm that day, they messaged us to ask if we were coming because it was about to begin… they managed to book it for 7pm even though all of their own information said 8pm. We were busy elsewhere so we couldn’t make it. They did offer to reschedule, but the mistake left a bad taste in our mouths. We also reserved a 12:30 olive oil tour through them. Their information said “Starting/ending point, Vik Jose Ignacio”, but we did not get any more details leading up to the tour. At 11:00 the day of the tour, we found out they had NOT arranged transportation… so we ended up having to drive ourselves, 2 hours round trip… and they charged us the full price even though transportation should have been included according to their own “Starting/ending point, Vik Jose Ignacio”. It was their first time offering the olive oil tour as part of their experiences (clearly), and the coordination was a huge flop, and their attitude about it the whole thing being a “misunderstanding” was not right. Luckily, the olive oil tour (Olivos de Las Animas) was SO worth it. We are so happy we were able to take ourselves there, but Bahia Vik’s concierge needs to do much, much better. Hopefully they fix their mistake and continue to offer it to guests. The property is beautiful with the pool and beach, but the room we booked was not nearly worth the price. The decor was… highly questionable, and the entire bathroom was a slip hazard. Other than that, our stay was really great. Bahia Vik held a Valentine’s Day dinner that was phenomenal and incredibly reasonably priced - we loved chatting with the staff and the food was incredible. Same with the Estancia Vik Gran Asador - unique barbeque and they have lovely staff there as well. And the hotel being next to La Susana was perfect (except at night if we wanted to sleep before the party ended). All in all, the treatment from the hotel staff made our stay wonderful, but the poor concierge experience was enough to make us not want to return here again. We preferred our experience at Luz Wine Lodge way more.