Bali Bay Resort

The pictures don’t do this place justice!!! the 2 bedroom condo was huge immaculately clean, it had every and anything you could possibly need! we stayed for 2 weeks and the property manager Ray gave us the royal treatment, even got an amazing grill for us to use! been coming to myrtle for 25 years and bali bay was by far the nicest place i have stayed!!!! we will be back every summer!!! Thank you Ray so much for everything you made us feel at home!!!

Bali bay resort has completely failed me. I booked 2 3 bedroom condos for my family of 11 and initially I thought to myself.. ok not too bad but they definitely did not clean before we arrived. There were dirty foot prints in the bathtub, the closet that contained the washer and dryer was extremely dusty and dirty. You could tell nothing was wiped down and cleaned and nothing looked like the photos online. Once the sun set and it got dark, the roaches took over my parents condo completely. There were a ton of baby and adult roaches spread out throughout the entire condo. I tried calling for assistance but no one answered and there is no one on site to speak to either. I had to pay for my parents another hotel room just for them to feel safe and comfortable. I definitely don’t recommend staying here. Book something in north Myrtle Beach where you’re have a more pleasant experience.

I received my first contact a few hours before checkin. It was unclear so I had to ask clarifying questions. There is no check-in desk, use one code to get into the building and second code to get into your "condo." Parking is under the building, ground level, pick a spot, not many to chose from so assuming not many condos in the building. If you leave and come back during the day, good luck getting a spot as people in their golf carts parked there instead of at the beach parking. Never used the pool; hot tub was closed. The pool at the awful motel next door looked 1000 times better (look up those reviews). While the condo was clean and spacious, it wasn't nearly as nice as the online pictures. Our balcony faced the motel. There was no handsoap provided. The dishes didn't look clean so we bought some cheap plastic stuff at Target (along with cleaner and hand soap). We were told a parking pass was left on the table which was not true. Waited an hour for that to be delivered. There was plenty of towels. The beds were clean and comfortable so that was a plus. I reached out late for paper supplies and they provided first thing in the morning. There was damage - broken floor tile, broken closet doors, dryer didn't work, dings in the walls, broken bed frame, etc. Overall disappointed in what was presented vs actual plus considering overall price. Yes was right at a beach access, but didn't really feel safe in the area. Would not stay here again.