Bank Hotel
Lviv · Ukraine · 8 Lystopadovoho Chynu
About Bank Hotel — Luxury Boutique Hotel in Lviv
Bank Hotel is an exceptional 5-star hotel in Lviv, Ukraine. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.8 / 5
Enjoyed my stay! Clean rooms, friendly staff, easy parking! 5 star worth!
The hotel is fancy, nice and at a perfect location. Rooms and especially bathrooms are very clean and tidy. MY experience did not start so nice but ended up well. Our room had no windows except for a roof window that can’t be open due to its height. So also where is no chance of getting fresh air into the room. I was sick and had to spend 3 nights in that room. I asked for a replacement but the hotel was full. I think they should state what type of a room we book. When the hotel was available the staff were so kind and helpful to change our room. Now we are updated to a perfect room with a balcony. The breakfast salon is smaller than hotel capacity. When the hotel is full, might be a little too crowded over there. I want to especially thank “Margarita” for being so understanding and nice towards our request 🙏🏻
The hotel itself is a very pleasant experience. Rooms and interiors are cozy, well designed + the location is great (walking distance from all major city sights). The only issue that the hotel management should improve and look at is the way how some staff at the restaurant are treating both their duties and the guests (during breakfasts). Hopefully, this will also be addressed so the hotel would indeed deserve the 5-star evaluation. :-)