Banyan Tree Mayakoba

Our second trip - we visited for the first time over Thanksgiving, which was obviously busier and had more events - but the visit in July was just as delightful. The staff is so well trained, the beach is small but delightful. The entire resort is on a river - and it’s breezy and emersed in nature. Somehow every room feels private - and most, if not all(?), have their own private pool. We did the Mayan experience dinner - unbelievable- I love this place and will come back for years. Something for everyone! It doesn’t feel cheesy or too focused on alcohol or golf - like some resorts - and I feel relaxed after the first hour!

Absolutely incredible hotel. I’ve had the pleasure of traveling to 24 countries and this is Top 3 the best resorts I have ever stayed at (and it’s not #3). The staff is extremely friendly and attentive and the way the property takes care of the wildlife and nature is outstanding. Highly recommend taking the free Nature Bike ride tour to the cenote and butterfly conservatory and taking the boat tour throughout the property.

We had an absolutely wonderful stay and want to extend our heartfelt thanks to Eduardo and his team for providing us with a truly 5-star experience. From the moment we arrived, their attention to detail, warmth, and professionalism made us feel incredibly welcome and well cared for. Eduardo went above and beyond to ensure that every member of our group was having a great time—from accommodating our preferences to helping us make the most of everything the resort had to offer. It was clear that the entire team genuinely cared about creating a memorable experience for us, and they succeeded in every way. A special thank you to Bruno, who did an excellent job guiding us through the nature sanctuary—one of the highlights of our trip. His knowledge, passion, and thoughtful insights made the experience both peaceful and unforgettable. We also can’t say enough good things about the breakfast each morning—it was both delicious and beautifully presented, a perfect start to each day. Arturo in particular did a fabulous job helping us throughout the experience, accommodating our preferences with such care and warmth. His attention to detail and genuine hospitality made everything feel both luxurious and personal. We also want to express our gratitude to the housekeeping team, who did an amazing job cleaning and maintaining our large villa every day. Their work was seamless, thorough, and made our stay all the more comfortable and relaxing. Thank you again, Eduardo, Bruno, Arturo, the housekeeping staff, and the entire team, for your outstanding hospitality. We left with full hearts and wonderful memories—and we’ll definitely be back!