Banyan Tree Tamouda Bay

We had a great stay. The staff is welcoming and has a sense of attention to details. The villas were very spacious, although it would be nice to have an option for twin beds. The breakfast is outstanding and the beach and swimming pool are great. We did have a noise issue due to a nearby night club but we were moved to another villa on the following day. I would recommend avoiding those that are on the northern edge of the resort. I do not recommend the restaurants, especially the Buddha bar which is extremely overpriced compared to the food quality and advice (80MAD for a coke served in a can is a rip-off anywhere). There were some shows near the beach area on evenings but mostly attended by a clientele from outside the hotel which was a stark contrast to the family-friendly atmosphere that could be enjoyed during the day. Perhaps the hotel’s management should rather focus on its own customers for evening entertainment.

Great location but very poor service. Club cars drive at high speeds and don’t stop for pedestrians — it felt unsafe. The only thing we enjoyed was the show at Buddha Bar: the show ballet and belly dancer were amazing and really saved the evening. Unfortunately, the DJ was bad and the sound system was terrible. Overall, quite disappointing for a hotel of this level.

Banyan Tree Hotel boasts an excellent location and impressive architecture, making it visually appealing and strategically placed. However, during my stay, I found the service quality to be lacking, particularly in the attitude and engagement of the staff. There was a noticeable absence of enthusiasm, loyalty, and genuine dedication to guest satisfaction. This lack of hospitality left a negative impression and made the overall experience disappointing. Unfortunately, this undermines the reputation of the hotel, especially when compared to other Banyan Tree branches in different countries, where service standards are significantly higher.