Barceló Maya Tropical All Inclusive

We had the absolute pleasure of being served by Jorge at Santa Fe Steakhouse during our stay at the Barcelo Maya Resort, and he truly made our dining experience unforgettable. From the moment we were seated, Jorge greeted us with a warm, genuine smile and immediately made us feel welcomed and taken care of. His attentiveness, professionalism, and friendly demeanor stood out right away. He anticipated our needs before we even had to ask and provided thoughtful recommendations that perfectly matched our tastes. The food was fantastic, but Jorge’s exceptional service elevated the entire evening to a whole new level. It’s rare to find someone who brings so much passion and care to their work, and Jorge did just that. He was not only an incredible server but also a genuinely kind and engaging person. If you’re dining at Santa Fe, we highly recommend asking for Jorge — he’ll make your night one to remember. Thank you, Jorge, for going above and beyond!

We dined at The Capri restaurant during our stay and was met with excellent service. Our waitresses Elizabeth & Medina were very attentive and made sure our orders were correct and that our drinks were always refilled. We would highly recommend making a reservation at this restaurant if you choose to stay at this resort!

I’m very confused on the amazing reviews. The restaurants were always booked. The day I arrived, most of the restaurants we wanted to dine at were booked for our entire stay. The buffet food was under seasoned and extremely basic. The rooms are dated. No smart tvs. Dated furniture. Dirty curtains. Again just confused on the rave reviews. Wouldn’t recommend or stay here again.