Barefoot Hotel Mallorca

I don’t normally leave reviews. But I love to read them. In this case I can’t recommend this place enough. Not only is the decor beautiful, relaxing, clean and elegant. What is even better is the staff. Every single person is happy, helpful and goes beyond in making your vacation dreamy. We have decided as a family that we will be coming back each year. The girls say it’s their favorite hotel ever. Thank you for making this a vacation we will all remember forever!!

Excellent location in town near amazing beaches and restaurants. Also good restaurant recommendations from the front desk. This hotel also has a great spa. Unfortunately the rooms are not well maintained and not cleaned well. The rooms are filthy and the bathroom was disgusting.

I don’t normally leave reviews, but this experience was too disappointing to ignore. This hotel is advertised as 5-star, but in reality, it falls far short of that standard – and here’s why: • No room service: Even during restaurant hours, there’s no option to order to your room. I was told to write my order on paper or go to the restaurant myself – because the receptionist was “too busy doing check-ins.” In any true 5-star hotel, this would be unacceptable. • Housekeeping is unavailable when needed: I requested a small item (a hairdryer accessory) and was told there’s no housekeeping available at the moment. 5-star service should offer at least basic flexibility or support outside strict time slots. • You can’t even call other rooms: I tried to contact my wife in our room from the restaurant, but was told guest-to-guest calls are not allowed. That’s a basic feature in nearly every hotel, let alone a luxury one. • No parking on premises: For a hotel in this category and price range, you’d expect on-site parking or proper valet arrangements. There was none. On top of that, the overall attitude from the staff felt untrained and under-resourced – as if they’re running on minimal staffing and guests are an inconvenience. In summary, this is not a five-star hotel by any real definition. It may have the looks and branding, but it lacks the fundamental services, professionalism, and hospitality that define luxury accommodation. I wouldn’t recommend it to anyone expecting a proper high-end experience.