Baruk Guadalajara Hotel de Autor

I've stayed in this hotel multiple times and every single time I've been treated with respect and welcome. This hotel is by far the best in Guatemala. As a frequent visitor, I went through several hotels to experience each and every one of them and by far this one is the best. It has everything. Luxury, outstanding customer service, updated deco, the most comfortable beds, spacious rooms and a more personal level of customer service. Other hotels in the area just overrated and not worth the money. If you are looking for a nice and comfortable hotel, this is it. You won't regret it. the only thing keeping it from being perfect is lack of mini fridges in every single room. Every single staff member will give you top of the line customer service.

Nice hotel and staff were really nice. Whatever you need, they are there to help right away. The only thing is parking garage was kinda sketchy at night, so just do valet parking but overall im happy with our stay.

Very bad experience, the only time the room is clean is when you check in but then you’ll discover they only clean the sink and counter around it and change towels the garbage bins. When we arrived there was no shower gel or conditioner, the door around the fridge doesn’t close stays wide open, the shower floor was clogged and water will rise up to the tip. The restaurant smells bad, the floor tiles is Broken in some places. Location is very good close to everything . If they update the hotel and pay attention to details it will be a great hotel.