Bastion Hotel Budapest

The staff are friendly, but we got so many problems since when we arrived here. The rooms that we reserved were not available (overbooked). The rooms that we got was quite small and the bathroom floods when you take a shower. Besides have a plastic curtain. My experience was not good, unfortunately, and everything was different then we were expecting. The breakfast is good, with many pastries, breads and hot foods. The tables were loose, making eating a hard task. There are a low number of table avaliable to have breakfast. The location is really good to enjoy the city.

Overall, an OK experience. We booked 6 nights here to explore Budapest. The hotel was conveniently located, just around the corner is a large metro station. Staff is OK. We encountered 5 receptionists, 2 of them were really friendly and helpful. The cleaning lady was also friendly. The room was fine. Air-conditioning with settings we could adjust, very pleasant. I needed some time to get used to the hard matrasses though. One light went out during our stay which needs to be replaced. A decent amount of water floods to the floor when taking a shower. Housekeeping is a bit strange; sometimes we got towels replaced by floor towels, one day we found the garbage bag in the bathroom and they took our hand soap when it was clearly not entirely used and didn't replace it. The breakfast was decent. However, the tables were loose and there were not enough tables to host all guests at the same time. At some point, some guests needed to wait until they were able to get a table. We only needed the hotel for breaks and to sleep at night and it was fine for just that, but we were expecting more based on the photos we found on Google and booking sites.

The hotel has great location, close to many attractions in Budapest and just a minute-walk to the subway. The hotel stuff was friendly and helpful. However, the photos on the booking sites are quite misleading. I wouldn't say that the hotel has 4 stars: - the room was very dark, the floor was uneven. Two light bulbs didn't work. I could hear neighbours going around and using toilet as if they were in my room. - breakfast was OK, but there were just a few tables available for guests. - the reception was just a desk located almost in the same area as breakfast. - the hotel was located next to the construction site on a small side street