Bay view Sotetsu no yu

I just wanted to take a moment to express my deepest gratitude for the exceptional experience my mother and I had during our recent stay at your hotel. Despite my booking error on the wrong date, you went above and beyond by opening the doors and offering us a stay anyway. even though you were supposed to be closing that day. It was such a thoughtful gesture and truly went above and beyond our expectations. The service you provided was absolutely outstanding—your staff was warm, welcoming, and attentive, and made us feel right at home. The hotel itself was nothing short of beautiful, with stunning views and a wonderfully relaxing atmosphere. The onsen was a highlight, and the food was incredible—each dish was beautifully prepared and absolutely delicious. What truly stood out, though, was the level of care and service you provided. It’s rare to experience such kindness and dedication, and we are both truly appreciative of everything you did to make our stay special. Thank you once again for making our visit memorable. We look forward to returning in the future and will certainly recommend your hotel to anyone.

It is February and weather is very cold! We firstly encountered with receptionists to explain the selections of hot baths available which is awesome for us! Our stay includes a full course dinner, follow with a breakfast in next morning, using local produces with traditional onsen steam cooking technique. Our room is furnished with traditional japanese material, such as tatami mats, wooden floorboards, and sliding panels. Overall the experience is really authentic! Very grateful to have had such hospitality during our stay!

Amazing hot spring :) their staffs all very friendly and makes everything’s good for you. The blue hot spring is amazing. Their food are also great. Really enjoy the trip in this hotel and definitely will come back.