Bel Air Collection Resort & Spa XpuHa Riveria Maya

I loved there is a estuary in this hotel. You can grab a kayak and explore, see the mangroves and the abandoned area of the hotel. It's sad they are not investing more. It has great potential. Needs revival. Good price if you're willing ti sacrifice luxury and plan to be doing activities outside of the hotel.

Decided to bring my family here on a whim as it was a first time visiting the area and the low cost . Here are my thoughts: - Cost: If you’re on a budget like I am this resort was the low low cost of free! You can save your money for off resort activities. - Activities: Though the beach was small and unkempt the resort was packed with senotes to let the kids swim in. Just watch out for the alligators from the long abandoned zoo. The pool was completely drained of all water and filled with debris so no swimming, but the kids loved running circles around in it. - Food: there was no food service whatsoever as the staff was nowhere to be seen the entire time we where there, but there where plenty of seabirds, fish, and “Mexican raccoons” for us to eat when we where hungry. - Rooms: the rooms were a little delapidated and it looked like it had not been cleaned in three years. Also the smell of sewage was permiating across the resort, which was almost unbearable at times, but my wife liked it so who am I to complain. - Staff: we only saw one staff member the entire time we were here. He was busy pulling copper wire out of the walls and gave us a friendly wave of his machete. All in all, this was not the best resort I’ve been to, but having the whole resort to ourselves and all the fun activities was memorable for the kids. I would recommend visiting if your on a budget and your children have basic survival skills!

The resort is beautiful, but needs lots of maintenance. Hot water is great, drinking water is very accessible. Staff is friendly and welcoming but many of the staff have a hard time with English. Rooms are rustic but pleasant. Food is average. I would suggest better bar tending training, since the drinks are hit or miss. The beach is tiny and rocky, but the resort has a shuttle to take guests to a better beach. The adult pool is nice. The kids pool area has a section of it that has stagnant water but overall looks like a lot of fun.