Belambra Clubs Presqu'île de Giens Riviera Beach Club

Rooms are twin rooms with shared bathroom, food excellent , staff friendly. Credit cards only at the bar.

Nice place to go with kids between 3 and 10. They have many activities (aquagym, stretching/yoga, walks/running) and clubs for kids. We had breakfast and dinner included and it was enough to fill us. They have a big swimming pool, an indoor swimming pool and beach long chairs. They have a game night for kids in Tuesdays and a show prepared by the kids on Thursdays. Good to relax a bit. The team is very dynamic!

Worst hotel we have ever been to! Our room was dirty, and toilet - Repulsive! we couldn't even use them! They stank of urine and sewerage. It was unbearable. The staff ignored us and didn't lift a finger, saying that they don't have cleaning services at the club. Finally they sent a maintenance man, who instead of cleaning the toilet, only sprayed products and chemicals, making the problem mush worse and also possibly unhealthy and dangerous for us and especially a small child to breath. After complaining to the manager, he offered to write to the main office and said that we will be reimbursed, but after we called and called, we were told that we deserve nothing back because Belambra paid for one night at a different hotel. Though, it was a lie. Another couple that was there with us, had bed bugs and they were given one night, not us. I tried to explain that they are confusing us with another room, but no one at Belambra wanted to listen, they were very rude and hung up the phone in our face! Such an embarrassment for Belambra to allow a family with a small child to pay for a room like that. We feel very humiliated! I cannot believe that this is the way they treat paying costumers. We couldn't use the toilet for one week! An absolute disgrace both the state of the room and the toilet and also the service. Till this day, no one from Belambra had responded to our emails.