Bessa Beach Hotel

Lovely staff. Great location (near ice cream stores, restaurants, hot dog stands, coconut water stands), has a pool. Agulhas are awesome!

I arrived to check in, and I left immediately to another hotel after I saw the room. I don't know what to say other than "TERRIBLE" room. Unprofessional, rude staff that lack the basic knowledge of how to service guest. This is not even one star hotel. TERRIBLE, TERRIBLE, TERRIBLE. Take my advice and stay away from this hotel.

There are not many hotels in the immediate area, and I find myself needing to stay in this neighborhood occasionally, but had never tried Bessa Beach Hotel before, so I thought I’d give them a try. My first impression was that I didn’t find the employees very helpful. When we parked in front of the hotel and took our bags out of the car, the bellman asked “do you want help bringing those into the hotel?” I knew that there wasn’t a chance that he'd be bringing my bags up to the room, and I was right. Later, when coming back to the hotel after dinner, we greeted the desk clerk with a “good evening”, but he couldn't be bothered to reply—I guess we disturbed his nap. The hotel elevator had an overwhelming odor of mold, probably from guests using the elevator directly after the swimming pool. Our room was not much better: there were no hangers in what passed for a closet and the bathroom was very small and uncomfortable. The bed had only 2 of the flimsiest pillows I've seen in a long while. We called the front desk to see if they could send up 2 more. We waited for a while, but finally gave up and went out. When we returned, we called the front desk again, and with a new shift on duty, it was an easy task (as it should've been the first time we asked). The bed was so uncomfortable that I hardly slept at all. When I moved the pillow, I discovered that there was an electrical outlet behind the pillow on the headboard. I don’t know what the building code is, but I’m pretty sure that an outlet behind a pillow would not b on the “good idea” list. I have never stayed in a hotel that didn’t have a room safe, until I stayed here. Overall, I won’t be staying here again, and I cannot recommend this hotel to anyone that I like.