Best Western Malmö Arena Hotel

Very convenient hotel. This, with the convenient location of the Hyllie station means that you might as well be in the middle of the city. So stay here and save some money and pay the 6 euro for a day pass with the skånetrafiken app. No fridge in the room but they have fantastic breakfast.

Nice hotel, comfortable rooms, great breakfast. Very convenient location close to shopping mall and train station (with easy access to Malmö centre, Copenhagen and other destinations in Sweden)

We stayed at this hotel expecting a comfortable 4-star experience, but unfortunately, our stay was full of disappointments. As soon as we entered the room, we noticed dust and hair on the floor, dirty windows, and dust in the bathroom. We requested cleaning, but when we returned several hours later, the room was still dirty, and cleaning cloths had been left on the floor. To make things worse, the shower hose was broken, causing water to spray everywhere—including all over my clothes. This was especially frustrating as we were traveling with a small baby. The breakfast was very poor, with everything coming from packages or thawed from frozen—nothing fresh or homemade. When I asked the staff if the eggs were organic, I was told, “No, organic is too expensive,” which felt quite unprofessional and out of place for a hotel of this rating. Incredibly, when I asked for a solution regarding the broken shower, I was offered access to a public shower in the sauna area—completely inappropriate and unacceptable for a family with a baby. The one positive aspect was the receptionist. The young woman at the front desk was kind and genuinely tried to ease the situation. She was professional and empathetic, and her effort stood out amidst an otherwise disappointing experience. This hotel is marketed as a 4-star property in Sweden, but unfortunately, it did not meet even basic expectations of cleanliness, service, or hospitality. I hope the management addresses these issues seriously