Best Western Plus CHC Florence

We wanted to be near airport due to flights being extra late arriving and extra early for leaving. The reception is open 24/7 kind staff and always made sure we had anything we needed. We had an infant with us and the staff always welcomed us with smiles and kindness. Highly recommend this place to stay, tram isn't far and near by park is nice. We also saw a place which did soft play 25min walk which was 5 Euro 1hr play. Lovely food in hotel and restaurants near by. Also Taxi was useful with little one. From Airport taxi is good as tram wasn't working .

Hotel was pretty close to airport and not far from historic firenze. Staff was amazing and breakfast was awesome. The only thing I would say is the hotel could use an update and a small odor from the throughout hotel. Parking was limited but free and that’s hard to get in this location. The only recommendation I would make is the hotel could use a major renovation rooms are ok but bathrooms definitely need to be renovated they are over 15 years old. Otherwise I would say it’s a 3 star hotel not good not bad but if they want to say they are a 4 star best western plus they need a major interior renovation.

While the hotel staff were courteous and helpful—offering early check-in and breakfast bags for our early flight—the overall experience fell short. Its proximity to the airport is convenient, but that’s where the positives mostly end. The elevator is very small, making it difficult for more than one person with luggage to use comfortably. The surrounding area felt somewhat unsafe. In the room, the laminate flooring had noticeable gaps, and while the furniture looked relatively modern, cleanliness was a major issue. There was visible mold, a significant amount of dust, and the bathtub didn’t drain properly, making showers unpleasant. Noise insulation was poor, and outside sounds were constant. For the price, I cannot recommend this hotel.