Best Western Plus Hotel Regence
Aachen · Germany · Peterstraße 71
About Best Western Plus Hotel Regence — Luxury Boutique Hotel in Aachen
Best Western Plus Hotel Regence is an exceptional 4-star hotel in Aachen, Germany. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
The Hotel is situated in the city centre and at night it's quiet in the rooms. But the room's size ist a catastroph and for two persons much too small. A heavy person would have a lot trouble in the shower and on the toilet. For luck we are normal sized two persons in a too small room. Staff ist friendly and the cocktails well mixed. :-) All in all I would stay here again, if I could care for a fair sized room.
Room is very clean and well decorated but not very isolated, especially facing street. Breakfast is average. Reception desk was a bit insensitive (maybe that was my experience) which could be improved.
We booked a room, and when we checked out, they said we had smoked in the room, we don't even smoke. They accused us because they found "tabacco" on the ground. Even though we said we didn't and they acknowledged that there was no smell, the receptionist had a very sarcastic and ugly attitude towards us. She still said that we aren't allowed to smoke for the next time.