Best Western Plus Hyères Côte D'Azur

Simply flawless! The welcome is warm, absolutely all the staff are smiling and friendly, and make you feel at home. The rooms are spacious and very clean. They don't hesitate to give extra towels, no extra charge for room service, the baby cot is free. A cozy little corner in the garden and a baby-friendly swimming pool heated just right in early May. The parking is also free. We had added an extra night without any trouble, and they were even very generous to allow us to check out around 1pm without any fuss, no questions asked and with a biig smile. Thank you to the whole team and well done 🎉

This is a quaint hotel with good staff. The receptionist is the bartender as well because the bar is cleverly built into the reception rotunda. The restaurant has an excellent breakfast buffet with variety of meats, cheese, and breads and juices. The restaurant has an excellent cook for supper and the menu is fairly extensive. The meats and vegetables are fresh, not frozen. The room is spacious and the air conditioning works very well. The shower has frameless glass however the shower water puddles outside the shower and I end up soaking a towel each time I use the shower. The sink drain was partially clogged. The swimming pool is great. The courtyard has an interesting variety of flora that includes 3 olive trees. There is a goldfish pond too. The hotel is located on a quiet neighborhood street. I recommend this hotel.

Regret staying at the BW Hyeres. From start to finish a bad experience that included messed up pre-checkin add-on requests, unprofessional staff behaviour, super annoying pacifying commentary to make their errors disappear, and a heating system riddled with issues.