Best Western Premier Bridgewood Resort Hotel

Great place to stay! Everything was clean and well maintained. We stayed in a room that had a king bed, chair, ottoman & tv in the bedroom and a small sitting room with a sofa, coffee table, refrigerator, microwave, coffee maker and tv. There were separate heat/cool controls in each room. The attached restaurant had a great selection of good food for both breakfast and lunch/dinner and they delivery to your room. I liked that you could also get adult beverages delivered to your room with your meals. The walkway to the restaurant is very, very cool and we really enjoyed the large pool. They had adult hours for the pool from 11:00 - midnight, but can see how the pool would be popular w/kids so would like to see the adult time go from 10:00–midnight. We did not use any other amenities there, but might in the future if we had a longer stay. Highly recommend this hotel!!

Everything was awesome. There was even truck parking. There's miniature Golf Next door. They hold a lot of weddings. But the bed, it was not good. The mattress was very worn on one side and painful to sleep on. The room started to flood when I used the shower and hopefully that is an easy fix There's a restaurant here if you need to eat I think they have time share condos all around the property, and there's wildlife also

We planned on four nights for a wedding in town. First night we not only got to enjoy the second smoke from someone smoking outside the main door but later we enjoyed weed as well. I have the text asking to be moved and this did not happen the next day. Late that evening we enjoyed the same but even better was the construction in the hallway starting before 7am. In response to the hotel. Your management team met with me two days later when I stated I was leaving a day early due to no help and nights of smoke and weed inhalation from outside the window. While illegal in the state your management team allowed this to occur for more than one night—. How was this addressed? Now I am fighting for a meager $115 refund that is still owed to us but Ryan the gm insists I need to get from the third party. It’s about the principle at this point. His father who is the owner has hidden from returning calls and emails even though he assured myself directly that he would take care of it I am still awaiting a response other than the standard apology. I’d like the money returned to my card Have now reached corporate who seems to feel that since a room was booked using a third party that they approve and contract with that I must deal with the third party. Folks. Do you really want to stay in a resort that only cares about monet and not the guests?