Best Western Regina Elena
Santa Margherita Ligure · Italy · Lungomare Milite Ignoto, 44
About Best Western Regina Elena — Luxury Boutique Hotel in Santa Margherita Ligure
Best Western Regina Elena is an exceptional 4-star hotel in Santa Margherita Ligure, Italy. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
Great location and view across bay. Hotel has great architectural features and staff friendly and helpful. Swimming pool, sun beds and jacuzzi on the roof was lovely with amazing panoramic views. Tunnel to the beach and beach cafe under the road in front of the hotel made for easy access 25 euros for all day with a break and return if you so wanted, would recommend swimming shoes to enter the sea or use the jetty with steps down into the sea further out. Breakfast had many choices and if not included with your booking was 10 euros per day. Had a very good meal at the restaurant nextdoor affiliated with the hotel, very good chef and spot on service (Dennis exceptional).
The hotel’s location is excellent. The reception staff are truly wonderful—professional, friendly, and passionate about their work and service. The rooms are very clean and feature a lovely balcony with a sea view. However, the rooms are small, the air conditioning is average, and the bathroom is decent. I didn’t try the restaurant, but I passed by and saw it was very clean and full of customers. Paid parking is available next to the hotel. I recommend this hotel because of the kindness and service of its staff.
I am writing this review from the hotel exactly where the beach club is. As a hotelier ,The waiters do not care about anything. Right now we are at the beach and we would like to order something however the waiters just saying ask to this person , to that person …. Sorry but if you are 4 star hotel or if you call yourself as 4 star hotel, there is no response like that. I don’t have to get up from where I’m sitting and go and find the responsible person. My friend just went to bar and ordered by himself even though there are at least 10 waiters. The service is terrible. However the reception is kind. At least kind and answering your questions. And not saying that go to my colleague. AWFUL , there are really good beaches around , we wanted to try hotels one but disaster. When it comes to rooms, I’ve found hairs in the bathroom. The cleaning is not the best. But only location.