Best Western Tbilisi Art Hotel

A bit far from major tourist attractions making the area quiet, which is a plus. Overall hotel service is good, spacious room, room cleaning. Hotel breakfast is commendable, special thanks to Zikor, the barista ( hope it's correct😅) for giving us extra help booking our first Bolt.

We recently had a stay at this hotel. The location is great, there are many restaurants and fast food outlets at walkable distance. The review from the balcony is great. The staff are okay, I wouldn’t say the customer service was great, but it was good.

**Worst western and Poorest service!** One of the worst and third class staying experience I ever had at this hotel. **Cleanliness / Hygiene:** Room had a hard, unpleasant smell, probably pee smell from the washroom. Complained many times but they couldn’t solve the issue because this is maybe an expired old building, nothing to do they were helpless. **Service:** They are not cooperative. Other than recreation, they don’t have any active service people there. If anyone needs help, they are not able to assist, only saying sorry. **Food/Breakfast:** They hardly maintain this flag that they offer complimentary breakfast. But food you must prepare to eat outside if you want to fill up your stomach. **Summary:** I will never stay at this hotel even if they pay me to just stay for even 5 min. That bad smell I couldn’t tolerate. We suffered and accepted because there were no other options available at that holiday time and I paid the full booking fee in advance. **Recommendations:** Don’t. If you don't face any unavoidable situation, then you can consider it for survival, but if you have money, don't waste it here. **Dear reader:** If they deny this review, I will share all evidence in reply.