Blatter's Arosa Hotel & Bella Vista SPA

This is a great hotel, this is the second time I have stayed here. The staff (desk, restaurant, bar, room service) are all friendly and clearly committed to making one’s stay as enjoyable as possible. There is a responsive service to take guests to and from the ski lifts although it is possible to ski back to the hotel. There is also a large ( by hotel standards) swimming pool that forms part of a fitness area with sauna etc.

It is a beautiful Hotel with a very nice mountain view. They are picking you up from the Train station for no additional fees. The food is also great and the staff is very nice. Although the Spa is very beautiful the outdoor whirlpool didn't work. It just said out of order. This wouldn't be a problem if we would have received a heads up. Sadly they did not tell ua at check in that the Whirlpool was broken. So we asked and they told us that its was broken for a few months now. We booked our staying about 1-2 months before and there was no warning about the malfunction. If we knew this we probably would've picked a different Hotel.

With this hotel I have few problems. We were there as professional association annual meeting guests. Our backoffice negotiated price which was actually higher. Why not if... WiFi had never worked, we experienced one affair when staff shouted to our member daughter because of staff fail, no parking slots for disables (me), in caused not necessary walking to different parking plaxce, because of lack of parking slots around the hotel. Some of our members were disappointed with dinner and price. Still I'm not sure about right final bill. On the opposite, staff was nice, willing, most of them. Cleaning, I don't need fresh towel every day, for 4 nights, one set is ok, I consider environment and sustainability, every evening pressure to allowed cleaning was... at least not necessary, in the end unpleasant. Why restrictions for children in sauna if they are accompanied by parents, I don't know. I'm responsible grandad, I don't need hotel to tell me who, why and when. May be more...