Blue Lagoon Kosher Hotel

We spent a blissful weekend here, enjoying the indoor pool, jacuzzi and sauna, walking along the beach, and especially the shabbat meals! Highly recommend for any kosher keeping guests looking for a relaxing vacation.

The hotel as a whole experience was good. The matresses, however, were awfully hard, we got backpains from them. The spa has an indoor pool but it was not heated, so both in the indoor (spa) and outdoor (sunshine heated) pools you had to be the toughest russian diver to enjoy or even stay with gritting teeth in- the water temperature in April. Need to mention the hotel was online marketed as "Capital Coast Hotel & Spa", and only on arrival we discovered it had a double branding, and the "Blue Lagoon Kosher" applied to a floor below the regular dining room.

Very Very Disappointed on many levels. First, the rooms have sensors on the air conditioners so when you leave the room/open balcony door - the air conditioning shuts off. This does not work for a Sabbath observant guest. Luckily, we arrived on Wednesday so we were able to get the hotel to shut off the sensors so the air conditioning ran 24 hours. The staff of the hotel was extremely unhelpful and only after threatening to leave did they do us this "favor" and have the sensors turned off. The manager said if we told any other Observant guests what they did for us, she would turn our sensors back on. Zero Customer service! As a Kosher hotel (as part of a non-kosher hotel) where you are paying a premium for kosher food, the food was not good. Since they only offer half board, they said to pack lunch from breakfast. However, when my wife packed some vegetables for lunch she was told that you can only make sandwiches. Really?