Boardwalk Burleigh Beach

Location is fantastic but…. We payed for an ocean view room. We were placed on the roadside of the building where the only water views could be found in a 1x1m corner of the balcony. Couldn’t hear the waves over the sound of the traffic on the Gold Coast highway. Asked for a new room and was told no. Also was given no credit for the downgraded room as it was apparently classified as an oceanview but when the new building went up next door it’s completed blocked off 99% of all views.

We stayed in the 3 bedroom ocean view apartment. The room was disgustingly dirty. The bathrooms had scum and filth all through the tile grout and in the shower. It looked like behind the toilet had never been mopped. There was a dirty left over razor from a previous guest left in the bathroom cupboard. There were dirty finger prints all over the surfaces and the walls were scuffed and marked. The couches were stained and dirty to the point where we didn’t want to sit on them. Cups and plates were chipped and cutlery unwashed. The filth of the apartment outweighed the beautiful view from the room and pool. Wouldn’t return and wouldn’t recommend anybody stay here.

Extremely disappointed with our 9 night stay at the Boardwalk! We booked a 3 bedroom apartment with ocean views. The whole place felt unclean, uninviting and had a distinct unpleasant odour! The furniture was stained; the bathrooms were in desperate need of a good clean; the dishwasher stunk; carpet dirty & tread-bare; terrible velour blankets; very limited mix-matched cutlery & crockery and we shared the accommodation with a couple of cockroaches!! When I informed Reception about how unhappy we were, I was told to send an email!