Booking Hotel & Spa — 5-Star Luxury Hotel in Krakow, Poland
★★★★★ 5-Star Luxury Hotel

Booking Hotel & Spa

Krakow  ·  Poland  ·  Ul. Walerego Eliasza Radzikowskiego 109

4.3 1527 guest reviews

About Booking Hotel & Spa — Luxury Boutique Hotel in Krakow

Booking Hotel & Spa is an exceptional 5-star hotel in Krakow, Poland. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, garden, and more with the personalised warmth that defines great boutique hospitality.

Guest Reviews 4.3 / 5

Mark Tighe
★★★★★ Jun 2025

The hotel was clean and tidy. We stayed in an apartment on the 4th floor. The room had air conditioning, a full bathroom, two rooms and a small kitchenette. The breakfast in the hotel was lovely. Everyone on site was warm, friendly and welcoming. The hotel sits on a well cared for site with lots of greenery and big trees. We only stayed one night and didn't have time to use the spa facilities.

Ingus Pērkons
★★★★☆ May 2025

A good hotel overall. We stayed for a couple of nights in a family room (two adults and a 2.5-year-old). Pros: -The family room is spacious and includes a separate bedroom, which is great when traveling with a toddler who goes to bed earlier. -Decent breakfast, though the selection could be more diverse. -Helpful staff. - Convenient location about 20 minutes by car to the city center and 15 minutes to the airport. -Reasonably priced. -Clean room with good ventilation and comfortable room temperature. -Beautiful and well-maintained garden. Cons: -The hotel’s glory days seem to be in the past; some areas show wear (e.g., window blinds didn’t work properly). -The spa is closed with no indication of reopening soon. -The entire staff appeared to be very young, suggesting either underpayment or high turnover - possibly a sign of management issues. -Rattling noises from the ventilation at night affected our sleep quality (consider bringing earplugs). -Although the hotel advertises itself as family-friendly and offers good family rooms, there were no high chairs in the breakfast area and no toilet seat adapters for children in the room. -There was no playground on the hotel grounds or indoor play area for kids. Overall, this hotel offered a pleasant experience and good value for money. While we weren’t expecting a luxurious stay, guests looking for a five-star experience may be disappointed, as those days seem to be behind this hotel.

Ugnius Z
★★☆☆☆ Jun 2025

The hotel outside looks amazing. Main entrance looks great and the decorations too. However everything goes downhill when you get into a room. On all rooms I’ve seen there’s a sofa that looks like it’s from Soviet Union. The beds are small, air conditioning is leaking some liquid, and the TV doesn’t even allows you access YouTube and other channels. I wouldn’t recommend booking it.