Borgo Ripa Urban Travel

Nice and comfortable stay. Very warm and ever smiling staff. Veronika is very helpful and goes an extra mile to assist you. The building itself has history. The location is great too.

Really amazing hostel - was able to take a call out in the beautiful garden until 5am. 24 hour reception is tremendous and the hostel is a lovely cool temperature in relation to the sweltering heat of summertime in Rome. The location is ten fifteen minutes walk to the Piazza Novona and very close to the lovely area of Trastevere and the riverside. Was able to park Lime bikes and scooters at the front door for easy transportation to the Vatican and elsewhere in Rome. Slept in lartge hostel room, spacious, other guests were polite and friendly. Toilet and showers spacious, clean and modern, although towels are not provided free of charge. Fairly good charger access, but very good charger access in the main lounge reception area. Staff were amazing, and I paid about €120 for three nights. Will be back.

I booked this hostel, weeks ago, not a day before. When we arrived they said something happened with the rooms and because the mistake they put us in a private room. Ok, was amazing the room, but next night we were in a 5 bed room, and I still don't understand why they put me and my niece far, I mean they could place us in the bed 1 and 2 just beside each other, but no, they put me in the bunkbed up, super uncomfortable, and again the reservation was together, they knew we are together About the reception, the 2 Italian ladies were ok, I just think they could have a conversation after check ins, but ok, they were changing shifts exactly at 15h time for us make check in. The lady from Chile was also very nice and polite, but, the Brazilian lady who work at night doesn’t know anything, doesn’t know the time of check out, doesn’t know the time of breakfast, stay talking on the phone in Portuguese while work, and when we left we couldn’t even had a coffee because the machine was out of service, so why they ofer coffee if they can’t provide In general I might think about book again, but for sure they need to improve in the reception