Boston Marriott Copley Place

We had a great stay at this hotel. The room was extremely spacious and spotlessly clean, which made it incredibly comfortable for us. Being directly attached to a shopping centre was a huge bonus—everything we needed was just steps away, which made our stay super convenient. The atmosphere was quiet and relaxing, and the hotel had all the essentials we were looking for. The gym was well-equipped and a pleasant surprise, though the pool did get quite crowded during our visit. Overall, a very comfortable and convenient place to stay—we’d definitely consider coming back.

Great experience here. Couple complaints tho... we were in handicap accessible room which was fine but water kept getting all over the bathroom when we showered even with extra towels down which made it slick after your shower. Then the light would turn off in the middle of your shower if you took too long. That was annoying. The view tho was nothing short of fabulous! Everyone was helpful and friendly. Wish there was a more fast food type restaurant in there.

Luxury travelers, take note: this Marriott property falls well short of expectations - MUCH closer to a 3-star experience at best. Geared more toward conventioneers than discerning guests, it lacks even basic amenities. In place of standard bathroom products, you'll find a tiny bar of soap & a small tube of lotion. Robes aren't provided unless requested and what we received were thin, worn, gray, & frankly uninviting. The bed is among the most uncomfortable I’ve encountered... firm, squeaky, & far from restful. Worse still, when we pulled back the comforter, we found stained sheets!! Housekeeping was dispatched promptly & apologized, but it was an unsettling start. Combined with the mattress quality, it made for an uninviting and disappointing experience. There’s no warmth or character to the property (or it's staff) - it’s physically connected to a mall, and that sterile, impersonal vibe permeates the entire stay. Had we not already committed over $3,200 for this visit, we would have gladly checked out & gone elsewhere.