BQ Augusta Hotel

Had a wonderful stay at this hotel! The location was nice with plenty of bus stops nearby, making it super easy to get around Palma. The staff were incredibly friendly and always ready to help with any questions or requests. Their warm and professional attitude really made a difference. The hotel itself was spotless—both the common areas and the room were very clean and well-maintained. The room was great and clean, with a nice and comfortable bed . Breakfast service is very good, the selection is quite wide and the overall quality is very good as well. The hotel is near the Porto Pi shopping mall (10 minutes on foot), which is convenient. Overall, I’d definitely recommend this hotel to anyone visiting Palma. Great value for money and a very pleasant experience! The balcony lights remain on all night, with no ability to turn them off. Some light does slip underneath the curtains, so the rooms can't be pitch-dark. The hotel is located in a hilly area which can be troublesome

Basing on my travel experience I would not say it’s a 4 stars hotel. Spacious room with balcony and TV, fine. But for the safety box it’s additional charge, you don’t have basic hotel slippers, shower drain is stuck and you must stop the water all the way waiting for water go back. Plastic dirty black chairs in the balcony and dirty pool area. Not recommended.

The hotel is listed as a 4 star , but in reality it would be a decent 3 star, the overall maintenance and cleaning is poor , the breakfast is just basic with industrial food and repetitive which for a night or two you can give it a go. Every service needs to be paid from parking to the safe box ( which in a 4 star hotel can't be admitted)