BQ Can Picafort Hotel

It was a very nice hotel except that the room was small. The staff are always friendly, kind and helpful. The location is nice. The breakfast was good, varied and the churros we had were really crispy. The pineapples were always delicious.

Rooms are perfectly clean and modern, and there is plenty of space. The hotel is clean and spacious. Having two pools is an added bonus, the better pool being the one with the BQ lounge, great service and amazing pool, always plenty of sun loungers around the pool. I just wish staff sat around the pool were provided umbrellas to sit under and a meal and drinks as I was informed this wasn't offered. Service needs improving at meal times, at reception there should always be two staff not one as it gets quite busy and you can spend time waiting a while especially if people have arrived to check in and only one staff at the desk. Most of the staff were friendly and polite, Arthur on entertainment and karaoke was a delight, a real bonus and credit to the hotel. Meal options could be a little better. Breakfast was plenty for choices, but main meals in the evening are sometimes lacking. I also found the food at times to be warm or cold, not hot. I did eat out at times, and food options on the seafront are plenty. Overall, I wouldn't hesitate to stay again, mostly due to cleanliness and location, the pools, and most of the staff.

Rooms are very small with huge beds. I booked a double room for soul occupancy and it is nothing like the picture on the website. There is a television on the wall facing the bed and it is very difficult to get passed it as there is so little room. The room does overlook the pool which is nice and very quiet. The breakfast choice is very good but I feel that the evening meals do not cater for British tastes hence eating salad every night as I find it difficult to find anything else. The hotel I feel mainly caters for German clients. There is entertainment which is very poor. The hotel is clean and the cleaners very polite but I find some of the waiters to be quite brusque. I would not return to this hotel and would definitely not call it 4 star.