Brilant Antik Hotel

I had a great stay at this hotel. The location is unbeatable - right in the heart of the city, making it easy to explore everything on foot. The receptionists were incredibly helpful and welcoming, always ready to assist with a smile. Staff throughout the hotel were equally pleasant, creating a warm and comfortable atmosphere. A big plus was the free parking, which made my trip even more convenient. Highly recommended for anyone looking for a central, hassle-free stay with excellent service.

We stayed 4 nights at this hotel. We are truly satisfied. The host and the whole staffs of the hotel are very friendly and accomodating. The room is spacious and very clean. And do not forget, the location is ideal. Every tourist spots of the city center are just within few minutes walk. The ambiance, the furnitures and the whole deco of the hotel are antiques. Originality is highly appreciated. Above all, the beds are good and comfortable. We love it🙂 I would definitely recommend this hotel to my friends and family whenever they come to Albania. Thank you so much and see you next time.

I contacted the hotel a day in advance to reconfirm my reservation. When I arrived at 5 PM to check in, the front desk staff appeared concerned and contacted the manager. The manager informed me that there was an issue with my room and that I would be relocated to another hotel — the Residence Inn — located 2 km from Skanderbeg Square. I declined, as I had specifically chosen this hotel for its walking distance to tourist attractions. The staff member then said the only available option was to stay in an apartment next door for one night, with a proper room available the following day. He offered a partial discount, charging €100 instead of €119 for the two-night stay. Unfortunately, the apartment was in poor condition: visible water damage, a leaking air conditioner, and outdated furnishings. Two hours later, I contacted Expedia support, who then called the hotel to request a refund. The hotel refused, falsely claiming I had checked in 10 hours early (it was actually just 2 hours) and that they offered a 50% discount for that night. The next morning, I was moved to a proper room, which was beautiful, and the morning staff were very pleasant. Sadly, the manager was arrogant and dishonest. This was most likely a case of overbooking. I wouldn’t go again, because of the management attitude. It’s too bad because the hotel location is perfect.