BV Kalafiorita Resort

Lovely place with nice personel. But rooms were to small and a bit dated.

We were here in Sept 23 Entertainment wise was poor there was only evening entertainment on the stage for 1 night whilst we were there. We were advised that the hotel was winding down by the entertainment team so that was the reason for the lack of entertainment. They should not be winding down when they have guests in resort. Hotel rooms had drainage issues where the human waste was coming up through the shower and bidet this was not cleaned up for over 4 hours and stunk. My wife was subsistence ill for the following 24 hours. The pool area was grubby and could have done with a good clean. But worst of all at this resort was the attitude of the restaurant manager, never before have we experienced such a miserable and grumpy manager at a hotel like this one. His treatment of British tourists was shocking we were treated as second class citizens compared to the Italian and German guests. We were a party of 4 and we were shoved on to a small patio table yet on the next table there was a party of 4 German guests who were seated on a table twice the size of ours. When we asked to be seated in a table the same size the restaurant manager kept saying what’s up and then I advised the table was small and we wanted to be seated in the same size table as others he began to throw tables and chairs about whilst putting 2 tables together for us. His actions were embarrassing. He would also give more food to German and Italian guests even though they were only half board and we had paid for full board. The pavements are dangerous one woman fell on them whilst there and broke her wrist. The resort didn’t really care about it and didn’t even offer to carry her plates at meal times even though she was in a full arm cast. Breakfast was poor we ended up having half cooked toast every day Lunch and dinner were nice although a little more varied food would have been good. You are also restricted to 2 hrs for breakfast 1hr 15 mins for lunch and 1 hr 15 mins for dinner. If you were still in restaurant after this period you would be asked to finish and leave restaurant by mr happy restaurant manager. It was rushed and not nice having to rush your meals. It was changed to 1.5 hrs for dinner when a large German group arrived at the resort but this didn’t help as you were queuing more to be served your food as you were not allowed to self serve. We will not be returning to this resort and I hope management deal with the poor attitude of their restaurant manager.

restaurant is horrible, breakfast you need to wait queline, you cant take anything, chef will give you only the amount he thinks is enough, you cant ask more. Tiny rooms, not enough for 2 people. NO WI-FI! Our aircon was broken as well.