BW Luxury Jambi
Jambi City · Indonesia · Jl. Soekarno Hatta No. 40
About BW Luxury Jambi — Luxury Boutique Hotel in Jambi City
BW Luxury Jambi is an exceptional 4-star hotel in Jambi City, Indonesia. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
Overall is amazing hotel, clean room, smells good. But just one thing, while we arrived at midnight and park the car, we couldn’t access the lobby through taman kerinci, we ask for help the ground staff inside to open the door but he said we must turn around to access front door to reach the lobby elevator. My suggestion if any guess which is arrived at midnight, just give a little help to open the door of taman kerinci which is close to parking lot. Thank you.
Don’t expect the same standard as well known 5 stars hotel in big cities. But the staff were all friendly and nice. F&B price was expensive.
I like stay at BW Hotel when business trip, but this time I really want to share my experience. During breakfast i found so many service not in proper, from the table not prepare well, the dirty spoon and folk still at table, request cappuccino not coming until you need to complain and they just said sorry and still wrong give you americano than cappuccino. Eating not finish but already take the food without permission. Oh my god, I hope you can really review your hotel and improve the service. Thanks