Bwc Hotel Vi Lagos

Dear. Management I really appreciate fact that you guys are upgrading , so amazing, the services I had last week was very nice , your foods are delicious and your staffs are wonderful , your room attendant are doing a great job especially the guy called Valentine that cleaned my room last before I checked out thanks and reain blessed

This hotel is located along Ahmadu Bello way Victoria Island. It's along the road and easy to locate. It's beautiful up from the road to the reception of the hotel. But as soon as you climb the lift to the rooms, the beautiful fades away. It's an old hotel that needs a complete make over of the inside corridors to the rooms. Some rooms are very big like a suite style like my room while others are small. My room had two giant AC's inside that were functioning well. Some other rooms are small. My door key card was not working. I eventually had to learn how to open with the manual keys that I struggled with. The staff however are courteous. They offer complimentary breakfast services. But the refill time for finished meals during dinning either breakfast or lunch is too long. You will end up making do with whatever leftovers if you have an appointment to catch, because it would take forever for meals to be refilled if you don't come in time for breakfast or during your meeting lunch. The variety of food to choose from is not much, still refilling is a very big problem. The water in the bathroom is hard water, so it's important to keep an extra bottle of water to brush daily. They offer complimentary tea and toiletries in the rooms. Though it's one of the affordable hotels within the Victoria Island vicinity from my little research. I feel the hotel can do more to renovate the surroundings and add more life and colours to the rooms to remove that ancient look it currently has. When my door initially refused to open with the key card I was taken to two other rooms but I didn't like them, so I had to go back to the original room using the manual key which felt better in comparison to others.

Ambience is nice and my room was beautiful, however, they need to work on the plumbing. Staff were polite and very organized. The conference rooms were badly organized and electrical work was tacky. And this badly disrupted our retreat. My bathroom water kept coming back up and it was like a pool eventually. The other rooms we booked smelt like toilet all through. The management also needs to work on proper cleaning and disinfection of the rooms because we saw roaches too. Food was great but the food on the second day gave a number of us diarrhea.