Byala Beach Resort All Inclusive

Beautiful place and very nice personal. Good food, needs only some variation. Nice apartments, very close to the beach, underground parking. Everything is clean and almost perfect maintained... Big and beautiful swimming pools with one for the children. I highly recommend.

Rooms, staff, reception, pool, drinks and beach are very nice but food could be better (sometimes cold, not tasty, little choice). Hotel has policy at the pool to remove empty towels after 60 min, at least that is what they says they do, but in fact they do nothing about it, because they are afraid for comments from guests... So all sunbeds are occupied (=have towel) at 05:30 in the morning mainly by guests from Danmark.

At Hotel Byala, the only advantage was the beach being right next to the hotel. Everything else was a disadvantage – and I would not recommend this place to anyone. Cleanliness was nonexistent: in the rooms, throughout the hotel, and at the pool. The pool was never cleaned during our entire 8-day stay, nor were the sunbeds or the area beneath them. In the rooms, no proper cleaning was done – they would just take out the trash and occasionally bring toilet paper, if they remembered. Spider webs everywhere, dust balls in the corners. The food? “Terrible” is an understatement. Breakfast was exactly the same every single day – eggs, cheese, processed cheese, tomatoes, cucumbers. Taste? None. Quality? The lowest I have ever experienced. On top of that, there was a security guard making sure you didn’t take more than two eggs. In the room, there were signs threatening extra charges if you didn’t wash the dishes – yet no dish soap was provided. We had to buy our own, and the few dishes in the room were dirty and insufficient, so cooking was impossible. The cherry on top was at check-out: they wouldn’t let us leave, claiming a towel was missing. There’s always a scheme – if you don’t tip the cleaning lady, something “disappears” from your room so you’ll have to pay. Given how disgusting the place looked, I never even touched their towels. I told them it was impossible for it to be missing, and only then did they let us go. Important note: we also stayed here back in 2015, and at that time the experience was completely different. The good reviews seem to be from that period. Now, the hotel is run by someone else – a person who, ironically, would pass by while we were eating and mockingly ask if the food was good. P.P.S: WiFi doesn’t work. They told us they will repair it in 2 days. Nope, still won’t work, and I had to work.. This hotel doesn’t even deserve a rating of 3 out of 10. Absolutely not recommended.