Cambridge Belfry Hotel & Spa

Hotel is lovely and they made our stay extra special. It’s clean throughout and all staff, with the expecting of one lady at the spa desk, were super helpful and friendly. It was one of the better hotel meals we’ve had. Nicely presented, good portion and tasted delicious. TV size in the room we stayed was better than expected. I really liked the view of the lake from our room. Bed and pillows so comfy I didn’t want to leave. The only downside to our spa break was that the kids swimming lessons at pool from 2:30pm - 6:30pm which clashed on both days we would have used the pool. Using the pool was the one thing I was looking forward to most but we couldn’t spend more than an hour in total throughout our whole stay. Evening during our massages we could hear a lot of noise which was not relaxing. There was a lot of information provided when booking at in emails leading up to our break, but no mention of this. I would recommend this hotel, and would stay again, but would plan our days around the children’s swimming lessons. Free parking and not too far into Cambridge centre.

I have just eaten in the beautiful restaurant and I have to say there was nothing I would change. The staff were very attentive without fawning or being insincere. Our waiter was a young man name Toby and top marks go to him for his friendliness and attention to detail. He was outstanding which I am sadly finding is lacking in hospitality these days. Thank you for a lovely dining experience Toby! The food was delicious too. Beautifully presented and perfectly cooked. Looking forward to tomorrow!

I recently stayed at this hotel and, in my opinion, it’s more of a 3-star than the 4-star rating it claims. The beds were extremely uncomfortable, which made it hard to get a proper night’s sleep. The rooms also don’t have any air conditioning, and it gets really hot — especially since the windows only open a small amount. It felt quite stuffy and uncomfortable at times. The spa is in serious need of refurbishment — it’s very basic and a bit run-down. The restaurant was another letdown, as the food isn’t cooked fresh and most of it comes pre-packaged (even the curry), which was disappointing given the price point. That said, there were a few positives. The staff were extremely polite, friendly, and professional, which really helped lift the experience. The breakfast was actually pretty good with a nice variety, and the gym facilities were decent too. I paid £300 for a two-night stay, and honestly, I don’t think it was worth that amount. If the pricing better reflected the actual 3-star experience, it would’ve felt more reasonable.