Camino Real Polanco Mexico

Incredible hotel localized in a very nice area of the city, with several walking distance activities such as the local parks and museums. The rooms are spacious and shower is great. The breakfast is plentiful and very good, had one of the best French toasts of my life. The rooms for conference are also very good. The gym has enough for a good workout, and the outside pool is warmed up.

Beautiful property and attentive staff. I was there with my partner for his birthday weekend and it felt like we were walking into a resort everytime we got back to our hotel. As soon as we left for the day (all 4 days) beds were made, all towels replaced, trash taken out, and room straightened up. Beautiful view from out room. Water pressure was working well. We never made it to their restaurants/bars since we had so much on the itinerary but everything looked great and was available 24hr by room service if needed. Walls were not increbly thick but staff and other patrons were polite and kept thir voices down. We had a very pleasant weekend and will definitely be back.

My experience at the hotel was generally okay, although not quite what I was expecting. The facilities are decent and cover the basics: the room was clean, the bed was comfortable, and the location is very convenient. However, there were some details that didn’t go unnoticed. Some of the common areas are starting to show wear and could use better maintenance. Also, I found the staff’s attention to be inconsistent — while some were friendly and helpful, others seemed disinterested or not very attentive. That said, there were still enjoyable parts of my stay. Breakfast was well-stocked and the overall atmosphere was peaceful, which made it easy to rest. In summary, it wasn’t a bad experience, but it also didn’t quite match the level you’d expect from reading the reviews or seeing the photos. With a few improvements, especially in customer service and upkeep, this could be a much more recommendable option.