Canopy by Hilton Baltimore Harbor Point

I had a great experience overall! I arrived early—around 11 AM—due to my flight, fully aware it was before the standard check-in time. The front desk staff informed me there had been a power outage earlier, which delayed room cleanings. Despite this, they kindly said they would prioritize my room since I had already arrived. I left my bags with them and went to grab a bite to eat. To my surprise, my room was ready a little after 1 PM—such a thoughtful gesture that I truly appreciated. I stayed for five nights while attending a work conference, and everything was excellent. The staff was amazing, the hotel was clean, and I had no complaints. Highly recommend!

This a TRUE 5-star hotel stay. The food, the staff, the spacious rooms. I had an upgrade to the "Harbor View in my room it was so beautiful. The room was extremely clean, the bed was very comfortable. The room had a free coffee bar, that was a HUGE plus for me. I really enjoyed my stay. I am looking forward to my future return.

The service was pretty great. However I was shocked by several situations that occurred. 1. While the room gets maintained daily and is very nice to have. The room never received the coffee being restocked and there was no facial cleaning soap in the restroom. That of course is small… except for the coffee definitely need that daily haha. The other issue is the parking. While trying to park I can either pay $28 for 4 hours on the street or I may park in the garage for $60 a night. The best option is utilizing Valet at $55 a night just for parking. The sad situation I ran into is that I was given the price and not the hours of operation so in return my flight flying out at 6:30am and no one is available to get my vehicle at 4:30am. They advised I can have the keys and search for my car but they cannot tell me where it is parked. That was quite frustrating. All this followed by being advised I will not receive the points for my stay being I booked through my companies booking site which is very odd to me because I have received the points every time I’ve used it in the past.