Canopy by Hilton New Orleans Downtown

Our experience at Canopy New Orleans Downtown was excellent from start to finish. The entire staff was so warm, professional, and accommodating. Everyone we interacted with made us feel genuinely welcomed. The hotel itself is modern, very clean, and well-kept. You can tell attention to detail matters here. Valet service was prompt and efficient, which made arrival and departure smooth and hassle-free. The location is perfect—right in downtown, close to restaurants, attractions, and the vibe of New Orleans, but still quiet and relaxing when you need to unwind. We couldn’t have asked for a better stay. Highly recommend and will definitely be back!

Wonderful Stay – Highly Recommend! I stayed at the Canopy by Hilton in New Orleans and had an amazing experience. The location was perfect—walking distance to great restaurants and local spots. The front desk team was exceptional—always friendly, helpful, and eager to offer recommendations for signature restaurants and local treats. Special thanks to Darnell! The room was clean, spacious, and had a modern, sleek design. I loved using the digital key and appreciated how easy it was to switch from a double to a king room at check-in. We were in town for a class reunion, and the hotel went above and beyond by creating a signature cocktail for our group and letting us enjoy music and mingling in the lobby. It was such a thoughtful touch! Overall, it was a wonderful stay. I’ll definitely be booking here again next time I’m in New Orleans!

I recently stayed here on a couple's vacation and I overall enjoyed my stay here. The front desk staff were really nice and had great customer service, I loved the decor of the room, and it was very clean! It definitely felt like a nice little luxury experience with the way the rooms were. The only downside that I had to the room was a feature in the bathroom. Unfortunately, The detachable shower head was broken and when the water was coming out of it it squirted mainly from the cord part and not the actual shower head. I highly recommend getting that fixed before the next guests use that room. Also, after taking a shower, a wet spot appeared on the ceiling that turned brownish. Other than that it was very quiet, the AC gets extremely cold which isn't always a bad thing, and the bed was very comfortable. This hotel is literally Central to everything and you can walk almost anywhere from here! We were only like a 7-minute walk from Bourbon Street and a few minutes from each of the restaurants which was very convenient! We also had breakfast at the restaurant in the hotel and the food was great but I was overall disappointed in the service that we received. We went there and were immediately seated, but it took a while for the server to assist us. When the server did finally come to assist us, she didn't have the best attitude and didn't really show great customer service. Other than that, I would highly recommend this hotel.